When most people think of Pokémon, they picture intense battles, gym badges, and the never-ending quest to be the very best. But for those of us who have been immersed in the Pokémon world for years, there’s a quieter, more endearing side to the franchise—one that Pokémon Concierge, the latest Netflix series, embraces wholeheartedly.
I’ve always adored the small, comforting details of Pokémon beyond the competitive side. Sure, I love the classic RPGs like Pokémon Red and Ruby, and I was all in on the action-packed Pokémon Legends: Arceus, but my heart belongs to the gentler moments. Games like Pokémon Snap—the one that made me beg for a Nintendo 64—offered an entirely different kind of magic. Even the weirdly niche Pokémon Channel had its charms. My Pokémon journey has always been about more than just battles; it’s about connection, exploration, and the sheer joy of existing alongside these creatures.
So when Pokémon Concierge debuted on Dec. 28, it felt like a gift designed just for fans like me. This stop-motion animated series takes a step back from the usual high-energy adventure and instead delivers a tranquil getaway where Pokémon and their trainers come to relax, and honestly, I’ve never wanted to book a vacation more.
The story centers around Haru, a woman in desperate need of a reset. After enduring one of those horrendous weeks that feel cosmically designed to break a person—complete with a breakup, a work disaster, and an eyebrow-plucking mishap—she ditches the chaos of her old life for a peaceful gig at a Pokémon resort. Here, she finds herself surrounded by a variety of Pokémon guests, including her new best friend Psyduck and a mischievous trio of Panpour, Pansage, and Pansear.
Visually, Pokémon Concierge is a marvel. The stop-motion animation breathes life into every frame, with intricate textures making each Pokémon feel tangible. Some, like Eevee, look soft and plush, while others, like Magikarp, have a smoother, clay-like finish. The way they move—whether it’s a wobbling Pikachu or a bounding Vulpix—shows an incredible level of detail and craftsmanship that makes every scene worth savoring.
Despite assuming viewers have some familiarity with Pokémon, the show remains accessible even to casual fans. Haru anchors the story, offering a relatable perspective as she learns to slow down and appreciate life’s smaller moments. And it’s in these quieter interactions—helping a Magikarp learn to swim, reassuring a timid Pikachu—that Pokémon Concierge truly shines.
Speaking of Pikachu, the show’s standout moment comes from an episode featuring a particularly shy one. Unlike the ever-enthusiastic, catchphrase-spouting mascot we’re used to, this Pikachu is deeply anxious, too nervous to even squeak out a “Pika.” Watching Haru gently coax it out of its shell is as heartwarming as it is tear-jerking. Who knew a silent Pikachu could be so emotionally devastating?
The only downside? It’s over too soon—but not for long. Netflix has officially announced a second season of Pokémon Concierge, set to arrive in September 2025. With new Pokémon guests like Shinx, Corphish, and Arcanine joining the mix, there’s plenty more resort life to look forward to. Whether this means even more heartfelt, low-stakes storytelling or an expansion of Haru’s world, one thing is certain: this charming retreat is here to stay. Until then, I’ll be busy snapping pics in New Pokémon Snap and making sure my Charmander gets plenty of rest in Pokémon Sleep.
